FREQUENTLY ASKED QUESTIONS
What is an all-natural product?
Contact Katha Aromatics to learn more about our all-natural products. These products are handcrafted and majority of the ingredients are sourced from local producers.
Where can I buy your products?
Where can I place my orders?
You can place your order through the website. However, for faster transactions, you can message us at our Facebook page.
How can I track my orders and payment?
Once an order has been made, we will send you an invoice and our payment channels. We will give you up to 48 hours to settle the payment.
Please send the proof of payment to use, either through email or Facebook messenger, for us to verify your order.
Your order or orders will then be sent at the earliest possible time by our courier. We will also send a tracking number for you to track your parcel online.
How many days will it take for my order to arrive?
Orders outside Butuan City is delivered by a third-party courier. As such, we can only give an estimate in terms of the delivery and arrival date of your parcel.